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Questions By This Category
Find quick answers about our courses, enrolment, certification, mentoring and payment options below, organised by category so you can jump straight to what you need.
- General Questions
- Regular Questions
- Advanced questions
- Company Policies
- Payment Options
- Terms & Conditions
WORKSHOP 1: GOAL SETTING
The session is designed for entrepreneurs to understand the power of setting clear goals. It is also used as a template to create your company vision beginning with the end goal in mind. Students are taught to refer back to their goals, re-set them if necessary to keep on track.
WORKSHOP 2: WHAT’S THE BIG IDEA?
M.O.I (Model of Industries) led , successful entrepreneurs have the right idea at the right time. Case studies of success and failure are studied by the students. Was the good idea too early? Were you too late? Are you at the right time in the business cycle?
WORKSHOP 3: RESEARCH
So, you have a great idea: what next?
Do you know if you are unique?
Do you know the size of the market?
WORKSHOP 4: TESTING
All candidates will create a product or service in its most minimalist form at minimal cost and present to group.
WORKSHOP 1: CREATING A BUSINESS PLAN
A good business plan is an art: it is the difference between obtaining funding and loans or failing. This workshop helps students to create a clear and easy-to-read plan that will impress any crowd funding organisation or business angel.
WORKSHOP 2: FUNDING
Time to find money to get your business off the ground! Bank Loans, Angel Funding, Crowd Funding, Social Bonds, Government Contracts are all major opportunities to fund your business. But where and how do you find funding?
How do you pitch successfully in a limited amount of time?
WORKSHOP 3: COMPANY SET UP
The session is designed for entrepreneurs to understand the power of setting clear goals. It is also used as a template to create your company vision beginning with the end goal in mind. Students are taught to refer back to their goals, re-set them if necessary to keep on track.
WORKSHOP 1: OUTSOURCING
The world is much smaller due to the easier ways of communicating globally. In this workshop students will learn how they can take advantage of this and outsource production or work that they struggle to achieve.
WORKSHOP 2: DIGITAL MEDIA & MARKETING
Digital media and marketing is vital. By the end of the session all candidates will have a thorough understanding of social media and the tools available to manage platforms and will create a fictional marketing campaign based around a trend and learn how to track the KPIS of marketing.
WORKSHOP 3: WEBSITES
First impressions count. Your messages need to be clear, your visuals compelling and selling. In this session students will learn how to build their site, make it more appealing, and learn about SEO.
What is your refund and cancellation policy?
If you're not satisfied with a paid module within 14 days of purchase, and you haven't completed more than 20% of the content, contact us at info@urbanmba.co.uk and we'll arrange a refund or credit toward another course.
Are Urban MBA courses accredited or recognised?
Our Level Up programme and course modules are built and delivered by experienced entrepreneurs and industry mentors. On completion you'll receive an Urban MBA certificate of achievement, and eligible students can access funding routes such as Advanced Learner Loans to continue their journey.
How is my personal data used and stored?
We only use your personal information to manage your enrolment, process payments, and keep you updated on your course and community events. We never sell your data to third parties. Full details are available in our Privacy Policy.
Can I access my course on any device?
Yes, all of our online modules are available on desktop, tablet and mobile, so you can learn at your own pace wherever you are.
How do I contact Urban MBA directly?
You can reach our team by emailing info@urbanmba.co.uk or calling +44 203 818 1069. You can also use the chat widget on this site for quick questions.
How long do I have access to a course after purchase?
Once you purchase a module or bundle, you have lifetime access to the content, so you can revisit lessons and resources whenever you need to.
What support do I get after enrolling?
Alongside each module, students get access to mentoring support, our community events, and workshops to help put what you've learned into practice.
What payment methods do you accept?
We accept all major debit and credit cards, as well as PayPal, securely processed through our checkout.
Can I pay for a course in instalments?
Our online modules and bundles are paid in full at checkout. For our in-person Level Up programme, funding routes such as Advanced Learner Loans may be available depending on your eligibility.
Is my payment information secure?
Yes. All payments are processed securely through encrypted, PCI-compliant payment providers. We never store your full card details on our servers.
Do you offer discounts for buying multiple courses?
Yes, our Foundation and Masters course bundles offer a significant saving compared to buying modules individually. Visit the Course Bundles page for current pricing.
Will I receive a receipt for my purchase?
Yes, a confirmation email with your receipt is sent automatically as soon as your payment is completed.
Do I need an account to make a payment?
No, you can check out as a guest. Creating an account is optional and simply makes it easier to track your enrolled courses.
How do I get a refund if I've been charged in error?
If you believe you've been charged in error, contact us at info@urbanmba.co.uk within 14 days of purchase and we'll be happy to help.
Where can I read your full Terms & Conditions?
Our full terms and conditions, including usage rights and liability information, are available on our Terms & Conditions page, linked in the website footer.
Can I share or resell course materials?
No. All course content is for your personal use only and may not be copied, shared, or resold without our permission.
Who owns the intellectual property in the course content?
All course materials, videos, and resources remain the intellectual property of Urban MBA and its contributors.
What happens if I break the community guidelines?
Urban MBA is a supportive learning community. We ask all students to engage respectfully; violations of our community guidelines may result in restricted access to courses or events.
How can I contact Urban MBA about legal or terms questions?
For any legal or terms-related questions, email us at info@urbanmba.co.uk and our team will be happy to help.
Can Urban MBA update these terms?
Yes, we may update our terms and conditions from time to time to reflect changes in our services. Continuing to use our courses means you accept the current terms.
How do I redeem a coupon?
Enter your discount code at checkout in the 'Coupon Code' field before completing payment, and the discount will be applied automatically.
